Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39.
Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
Ensure revenue is maximized by upselling guest rooms based on availability
Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
And More!
Minimum Qualifications:
Previous luxury hotel front desk experience preferred.
Must have excellent customer service and guest contact skills.
Ideal candidates will be outgoing and enjoy helping others.
Candidates with a degree in hospitality, or similar, are preferred.
Ability to quickly and positively establish rapport is required.
Above average communication skills - both written and oral - are required.
Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration.
You must possess the ability to work in a high volume operation.
You must also be able to multi-task and complete tasks by established deadlines.
You must be able to work a flexible schedule (holidays, and/or weekends)
Hourly Wage: $36.66
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
...staking, and OTC services, with products built for both individual investors and institutional clients. Were looking for a Data Analyst, Product to join our team remotely. The #1 goal of this role is to turn complex data into clear, actionable insights that improve...
...support of the National Environmental Policy Act (NEPA), Clean Water Act (CWA), Section 4(f) and Section 106 of the National Historic Preservation Act (NHPA), etc. As a key member of our team, you will prepare technical reports and environmental compliance documents,...
...reading. Were expanding and looking for motivated individuals to work from home helping families secure: Life insurance Living benefits Retirement protection What you get: Flexible schedule (PT or FT) Work from anywhere Daily mentorship +...
At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive ...
Heartland Concepts, who owns and operates Auntie Annes Pretzels, Planet Smoothie is currently seeking applications for Crew Members at all of our locations. We have locations at Westroads Mall, , Nebraska Crossing and Gateway Mall in Lincoln. Minimum age is 16 years old...