Job Description

• Infor WFM (Workforce Management) Time & Attendance configuration, scheduling rules, pay rules Labor planning, accruals, compliance rules
• Interface behavior (HCM WFM data flow)
• Troubleshooting import/export failures and transaction states
• Hands-on knowledge of WFM administration & user setup
• Infor GHR / HCM Employee lifecycle management (Hire Terminate)
• Organization structure, jobs, positions ESS/MSS configurations
• Security roles & user provisioning Data corrections & master data ownership
• Integration & Interface (Critical for Build SME) End-to-end interface understanding: Sender Middleware Receiver flow
• HCM WFM interface troubleshooting & reprocessing
• File-based integrations (CSV, SFTP, APIs)
• Knowledge of integration failure points and root cause handling Interface re-run from HCM
• Multi-system coordination Dependency on integration ownership clarity
• Infor OS / ION / IPA Workflow (Must for SME)
• IPA (Intelligent Process Automation) Workflow design & development Task routing, approvals, escalations
• Exception handling & automation Monitoring & debugging IPA jobs
• Infor ION / OS Platform Event-driven architecture Business Object Documents (BODs)
• API / middleware integration ION workflows & document flows Enterprise workflow orchestration Workflow automation API integration layer Activity monitoring & exception handling
• Technical Skills SQL / Data validation / Data analysis API concepts (REST/SOAP)
• File-based interfaces & job schedulers Batch jobs / schedulers / triggers Log analysis & RCA capability
• Build-Specific SME Capabilities Requirement analysis + solution design (As-Is / To-Be)
• Interface design and mapping Workflow automation design Functional + technical documentation KT ownership & SME dependency removal Architecture understanding Integration design Documentation of interfaces & workflows
• Support + Troubleshooting Depth (SME Expectation) Root Cause Analysis (RCA) across: HCM WFM Middleware IPA workflow Data reconciliation across systems
• Ability to identify source system (where issue originates) Issues often appear in WFM but originate in HCM Fixes must be applied at correct system layer

For applications and inquiries, contact:hirings@openkyber.com

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